The troubled Universal Credit rollout has been delayed once again and is now set to be completed in 2024 – with the latest setback costing £500m.
A three-part BBC documentary Universal Credit: Inside the Welfare State, which is due to air tonight, uncovered the delay after filming DWP meetings about the controversial benefits system.
At one of the meetings, the senior civil servant in charge of the Universal Credit rollout is seen reporting that there is “anecdotal evidence of people being scared to come on to Universal Credit”.
…Drags people into debt & traps them in hardship right when they need social security to help them keep steady. Solutions here: https://t.co/7zOryMzSIg Next, keep the positives and fix the rest, see @jrf_uk briefing for overview of gains and losses https://t.co/Ddc7thxOFK 2/2
— Helen Barnard (@Helen_Barnard) February 4, 2020
Yesterday it was confirmed by the Department for Work and Pensions that the adjusted target for delivering Universal Credit will now be in September 2024. That’s a full seven years after the initial target and 14 years after then-Work and Pensions Secretary Iain Duncan Smith announced plans to combine six benefits into one.
DWP Family Support, Housing and Child Maintenance Minister Will Quince insisted that Universal Credit was always intended to be introduced slowly and that claimants “would not lose money”.