Popular TV presenter Emma Willis made a surprise visit to emergency helpline workers at housing charity Shelter in Sheffield today.
She popped into the office on behalf of M&S, which is celebrating the 15th year of its partnership with the charity.
The former Big Brother presenter let the Shelter workers get a taste of the new M&S Christmas sandwiches – with five per cent of sales going straight to the charity – ahead of them going on sale to the public.
The partnership has raised more than £12m since 2005, with the equivalent of 27,000 helpline calls funded during last year’s campaign alone.
The helpline team took some time off the phones to meet Willis and speak to her about the important work they do, before the TV star sat in on a call to get first-hand experiences of what it takes to support people in need through the UK’s housing crisis.
Shelter Emergency Helpline manager Andrea Deakin said: “Seeing Emma Willis walk through our office doors is not a sight we’ll forget in a hurry, it was such a brilliant surprise. Our staff work on the helpline 365 days a year to help people trapped in the housing crisis, so for Emma to take time to come and see us was a huge boost.